Careers at Evergreen

(For this role, please submit required items – cover letter, resumé and portfolio – to jobs@evergreenmuseum.org)

Evergreen Aviation & Space Museum’s mission is to be a force of curiosity and courage for kids of all ages to gain the confidence to take flight. Going into our 22^nd year of operations, we are on a trajectory to become a world-class aerospace experience center. To do so, we are seeking a motivated, passionate, and hyper-capable connector to join our crew as our new Marketing Manager.

JOB OVERVIEW

In this position, you will be responsible for executing marketing initiatives that promote the Museum’s brand, programs, and events. You will work closely with fellow museum employees and the Evergreen Aviation & Space Museum Marketing and Communications Committee to develop plans, manage campaigns, and ensure the successful implementation of approved initiatives across all channels.

RESPONSIBILITIES  

• Develop and execute integrated marketing plans that support the Museum’s mission and strategic objectives, including initiatives that increase attendance, membership, and revenue.
• Create high-engagement and impactful social media content that reflects our brand voice.
• Collaborate with internal stakeholders to understand business objectives and develop compelling messages and creative concepts.
• Implement, manage and optimize our digital presence on all platforms including the website, email marketing, monthly newsletters, social media, and online advertising.
• Build and manage relationships with external partners, including media outlets, community organizations, and event producers to maximize visibility and exposure for the Museum.
• Manage marketing campaigns and editorial calendars; track progress and provide regular reports on the effectiveness of marketing initiatives.
• Collaborate with each department to ensure that marketing materials, such as brochures, flyers, and advertisements are consistent with the Museum’s brand and message.
• Make data-driven decisions about the use of digital marketing efforts in accordance with latest marketing practices.

SKILLS & QUALIFICATIONS  

• Bachelor’s degree in marketing, communications, or a related field, or at least three years of experience in marketing or communications with a demonstrated track record of executing successful marketing campaigns.
• Strong understanding of marketing principles, including brand strategy, positioning, messaging, customer journeys, and audience segmentation to leverage a connected world that drives revenue.
• Self-starter with initiative and experience managing digital marketing channels, including website, social media (Instagram, Facebook, Twitter, TikTok, LinkedIn, YouTube, and possibly other platforms), email marketing, and online advertising.
• CRM experience (Salesforce & Pardot)
• Proficiency in analytics tools and reporting campaign results (Heap, Periscope, Google Analytics, SQL, etc.)
• Strong experience with marketing technology (e.g. experience may include platforms similar to Constant Contact, Segment, Marketo, Mailchimp, etc.)
• Be able to analyze and measure social media performance using data, A/B testing, etc. to inform and make recommendations to team leaders, executives, and partners.
• Excellent written and verbal communication skills, with the ability to develop compelling marketing copy.
• Ability to work collaboratively with cross-functional teams and external partners to achieve business objectives.
• Be able to manage their workflow independently.
• Ready to show portfolio examples of content that wows, connects, and generates positive action with measurable results. At a minimum, examples should include a blog post, three social media posts, a newsletter example, and event copy. These should show a range of expertise with focus on visitation, events, and brand.
• Ready to provide references.

NICE TO HAVE 

• Knowledge of museum marketing strategies. Interest in aviation and space history and the aerospace industry is a plus.
• Ecommerce experience desired to support retail channel.

WHAT WE OFFER 

In addition to advancing our mission through meaningful work, we offer:

• Full-Time Exempt status with a salary range of $48,000 – $60,000, depending on experience.
• 401K and Health benefits
• In-person work schedule with the opportunity for limited report work.

EASM VALUES

Our values advance our mission and company culture through:

• IMPACT: We focus on results and building meaningful relationships.
• COURAGE: We address actions inconsistent with our values and embrace them as an opportunity to improve.
• INTEGRITY: We do the right thing and set good examples.
• RESPECT: We value each other, using honest and polite communication to make us better.
• INNOVATION: We learn rapidly and eagerly and find the time to improve and simplify.

(For this role, please submit required items – cover letter, resumé and portfolio – to jobs@evergreenmuseum.org)

(For this role, please submit required items – cover letter, resumé and portfolio – to jobs@evergreenmuseum.org)

Evergreen Aviation & Space Museum’s mission is to be a force of curiosity and courage for kids of all ages to gain the confidence to take flight. Going into our 22^nd year of operations, we are on a trajectory to become a world-class aerospace experience center. To do so, we are seeking a motivated, analytical, and hyper-capable problem-solver to join our crew as our new IT Manager.

JOB OVERVIEW:

The IT Manager will report to the VP of Operations and be responsible for overseeing the technology infrastructure of the Evergreen Aviation & Space Museum (EASM). This oversight includes all hardware, software, and networking systems. Examples include leading the operational support for all assigned users on technical systems as they relate to computer and phone access as well as additional technical and/or connectivity support for museum exhibits, events, and programming (presentations, performances, and technical equipment rentals). This role works closely with the museum staff to ensure that all technology needs are met and will lead the implementation of new systems to improve efficiency and enhance the respective staff, volunteer, and guest experience.

RESPONSIBILITIES

• Develop and implement a technology strategy that aligns with the museum’s mission and goals.

• Manage the museum’s IT infrastructure, including hardware, software, and networking systems. This includes performing as administrator of Active Directory, Office 365, Windows Servers, Phone Systems, and Network Infrastructure

• Evaluate and recommend new technologies to improve efficiency and enhance the guest experience.
• Ensure the security and integrity of the museum’s data and information systems.
• Provide technical support and training to museum staff. This includes supporting the planning, preparation, and implementation of technical elements for current and future museum presentations and events.
• Collaborate with other departments to ensure technology needs are met for exhibits, events, and programs.
• Develop and manage the IT budget, including equipment purchases, software licensing, and maintenance contracts.
• Stay up-to-date with industry trends and best practices in museum technology.
• Manage all systems, including POS and CRM, in service of conducting museum business (e.g., Square, Salesforce, etc.)
• Monitor, report, and coordinate IT system and equipment maintenance and repair needs through preventative maintenance programs. Coordinate with the museum needs for maintenance and upgrades to related systems as required.
• Manage equipment usage/inventory to ensure all exhibits and events have necessary equipment to fulfill the technical needs.
• Source & secure rentals for all necessary production equipment including negotiations & contract management.
• Establish and maintain ongoing vendor relations for equipment and staffing.
• Make recommendations to management on upgrades to equipment inventory or technical requirements.
• Purchase supplies and equipment where necessary in coordination with management and within purchasing protocols.
• Keep up to date venue technical specifications and operation manuals.
• Prepare budgets and assist in preparation of organizational budgets as requested and monitor departmental expenses during the year.
• Foster and support a team-oriented environment with the other EASM staff and volunteers.
• Serve as the primary contact with contractors for all matters pertaining to technical services.
• Ensure that contractors and users keep to the production deadlines and requirements and theater use schedule, as defined in their contract.
• Coordinate operations with federal, state, and local officials to ensure safety and security with regards to IT systems management and security best practices.
• Present, review, coordinate and manage all specialized technical requests.
• Oversees technical setup for all special events scheduled in the Museum.
• Other related duties as assigned by Museum Leadership Team.

SKILLS & QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT management, preferably in a museum or cultural institution.
• Strong knowledge of hardware, software, and networking systems.
• Proficiency prioritizing projects and backlogs.
• Experience with Point of Sale (POS) systems, content management systems (CMS), and Customer Relationship Management (CRM) systems. Familiarity with the Salesforce Nonprofit Success Pack (NPSP) is a plus.
• Excellent project management skills, including the ability to lead cross-functional teams.
• Strong communication and interpersonal skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Familiarity with museum collections management systems and theater technical systems is a plus.

WHAT WE OFFER

In addition to advancing our mission through meaningful work, we offer:

• Full Time Exempt status with a competitive salary of $58,000 – $65,000 depending on experience
• Work schedule is mostly in-person with occasional opportunities for working remote
• 401K
• Health benefits

EASM VALUES

Our Museum embraces the values below to drive our organizational culture and advance our mission.

• IMPACT: We focus on results and building meaningful relationships.
• COURAGE: We address actions inconsistent with our values and embrace them as an opportunity to improve.
• INTEGRITY: We do the right thing and set good examples.
• RESPECT: We value each other, using honest and polite communication to make us better.
• INNOVATION: We learn rapidly and eagerly and find the time to improve and simplify.

(For this role, please submit required items – cover letter, resumé and portfolio – to jobs@evergreenmuseum.org)

(apply below)

Thank you for your interest in a career with the Evergreen Aviation and Space Museum. Though we don’t currently have any open positions in the museum, we are always accepting applications and resumes for our Admissions and Café teams.

We welcome candidates with effective communications skills who can provide outstanding service to internal and external customers by demonstrating respect, courtesy, and empathy.

Our museum positions are Part Time, and the hours fluctuate seasonally. You may be required to work up to 40 hours in a week during our peak season in the summer. Full Time hours would be seasonal.

Museum positions are required to work weekends; Sat & Sun. Typical shifts are 9am-3pm. The museum is open seven days a week. Must be able to work holidays. 

(apply below)

Thank you for your interest in a career with the Evergreen Aviation and Space Museum. Though we don’t currently have any open positions in the museum, we are always accepting applications and resumes for our Admissions and Café teams.

We welcome candidates with effective communications skills who can provide outstanding service to internal and external customers by demonstrating respect, courtesy, and empathy.

Our museum positions are Part Time, and the hours fluctuate seasonally. You may be required to work up to 40 hours in a week during our peak season in the summer. Full Time hours would be seasonal.

Museum positions are required to work weekends; Sat & Sun. Typical shifts are 9am-3pm. The museum is open seven days a week. Must be able to work holidays.